Legal

Privacy policy.

How the YUAN USA website collects, uses, and protects the information you share with us.

Last updated: 21 August 2026

The YUAN USA website helps U.S. customers evaluate, purchase, and use YUAN capture, compute, and connectivity products. This policy explains what information we collect through this site and how we use it.

What we collect

When you contact us or request a quote, we collect the details you provide, such as your name, company, work email, phone number, region, product interests, and project requirements. Our web servers may also retain standard access logs used for security and site reliability.

How we use it

We use your information to respond to inquiries, prepare quotations, help select products, and support integration or OEM and ODM discussions. We do not sell personal information. We share it only with the YUAN manufacturer and service providers when needed to answer or fulfill your request.

Lead management

Contact and product inquiry submissions may be stored in HubSpot or another customer relationship management system. When email ticketing is enabled, the U.S. sales team and the customer may each receive a copy of the request for follow-up and recordkeeping.

Cookies

The site may use functional cookies that remember preferences and basic analytics that show which product pages are used. You can block or delete cookies in your browser settings.

Retention and security

We keep personal information only as long as needed to respond to the request, maintain an appropriate sales or support record, or meet legal requirements. Access is limited to people and service providers who need it for those tasks.

Your choices

You may ask to review, correct, or delete the personal information associated with your inquiry. Submit a Privacy Request through the contact form and we will route it to the appropriate team.

Questions about this policy?

Choose Privacy Request in the contact form and tell us how we can help.

Open Contact Form